Bamboo Yoga Block & Strap Combo

Return & Refund Policy

We accept returns within 30 days from the date of receipt. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required to complete your return.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

Situations Where Only Partial Refunds Are Granted:

• Books with obvious signs of use
• CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Any item returned more than 30 days after delivery

Exempt Products

Certain items cannot be returned, including:

• Sale items
• Gift cards
• Perishable goods such as food, flowers, newspapers, or magazines
• Intimate or sanitary goods
• Hazardous materials or flammable liquids or gases
• Downloadable software products
• Certain health and personal care items

If you haven’t received your refund, first check your bank account. Then, contact your credit card company, as it may take some time before your refund is officially posted. Afterward, contact your bank. There’s often some processing time before a refund is posted. If you have completed these steps and still haven’t received your refund, please contact us via [email protected].

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you. If the item wasn’t marked as a gift or the gift giver had the order shipped to themselves, we will issue a refund to the gift giver, and they will be informed of the return.

Shipping

To return your product, please contact us via [email protected]. You will be responsible for paying for your own return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you can vary. If you’re shipping an item worth over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we don’t guarantee that we will receive your returned item.