Privacy Policy

Enfinify Holding LLC (“Enfinify,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with Endomondo.com, the Enfit fitness app, our online coaching services, and our e-commerce business (collectively, “Services”).

This policy also outlines your rights regarding your personal data and how you can exercise them. Enfinify complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

For any privacy-related questions, contact us at [email protected].

1. Personal Information We Collect

We refer to “personal information” as data that reasonably identifies, describes, or can be associated with you. We collect the following types of personal information when you interact with our Services, including Endomondo.com and the Enfit app.

1.1. Identifiers

Name, email address, phone number (for account creation, coaching sessions, and purchases).
Billing and shipping addresses (for product purchases and delivery).
Payment details (processed through third-party providers such as Stripe and PayPal).

1.2. Device & Online Activity Information

IP address, device type, browser version, and referring website.
Usage data related to Endomondo.com, Enfit app activity, online coaching, and purchases.
Google Analytics tracking for website behavior insights.

1.3. Device & Online Activity Information

Workout history, fitness progress, and preferences (via Enfit and coaching services).
Personal fitness goals, training logs, and dietary preferences (if provided during coaching).

We do not collect sensitive personal health data beyond what users voluntarily provide for coaching purposes.

2. How We Use Your Personal Information

We use personal information for the following purposes:

2.1. Service Provision & Account Management

To create and manage Enfit app accounts, coaching subscriptions, and product purchases.
To process payments, refunds, and fulfill physical and digital product orders.
To book and facilitate coaching sessions via third-party scheduling tools (e.g., Calendly).

2.2. Communications & Customer Support

To send transactional emails, appointment reminders, and service-related notifications.
To respond to inquiries, provide support, and handle complaints.

2.3. Advertising

This Site is affiliated with CMI Marketing, Inc., d/b/a Raptive (“Raptive”) for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

2.3. Analytics

We utilize data collected by Google Analytics to understand user behavior, enhance our Services, and address any technical issues. For more information on how Google Analytics handles data, you may visit their Privacy Policy.

For more details on how we use cookies and tracking technologies, please refer to our Cookie Policy

3. Sharing and Disclosure of Your Information

We do not sell personal data but may share information under the following circumstances:

3.1. Third-Party Service Providers

We share data with trusted third-party vendors that help us operate our business, including:

Payment processors (Stripe, PayPal) – for secure transactions.
Shipping partners – for product fulfillment and tracking.
Scheduling & messaging apps (Calendly, WhatsApp, Zoom, Google Meet) – for coaching sessions and consultations.
Analytics & advertising platforms (Google Analytics, Raptive, affiliate networks) – for marketing and insights.

3.2. Legal & Compliance Obligations

We may disclose personal information if required by law, regulatory authorities, or in response to legal requests.

For details on our third-party integrations, please refer to our Third-Party Services Policy.

4. Your Privacy Rights & Choices

We respect your rights over your personal information. Depending on your location, you may have the following rights:

Right to Access & Data Portability: Request a copy of the personal data we store about you.

Right to Rectification: Request corrections to inaccurate or incomplete data.

Right to Deletion (“Right to be Forgotten”): Request deletion of your personal data, subject to legal and business requirements.

Right to Restrict Processing & Opt-Out:

Users can opt out of marketing emails via the “unsubscribe” option.
Users can manage cookie preferences in their browser settings.
App Store subscription cancellations must be managed via Apple ID settings.

For more details on managing cookies, refer to our [Cookie Policy].

To exercise any of these rights, contact us at [email protected]

5. Data Security & Retention

We implement industry-standard security measures to protect personal information from unauthorized access, theft, or misuse.

5.1. Data Retention Policy

Account data is retained as long as the account is active.
Order & transaction records are retained for tax and legal compliance.
Coaching & fitness data is retained only for as long as required to provide services.

When data is no longer needed, we securely delete or anonymize it.

6. International Data Transfers

Enfinify is based in the United States, but our services are accessible globally. If you are located outside the U.S., your data may be transferred and processed in jurisdictions that may have different privacy laws.

We implement GDPR-compliant safeguards for international transfers, such as:

Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs) with third-party vendors
Encryption & security protocols

For GDPR-related concerns, contact [email protected].

7. Children’s Privacy

Our Services are not intended for individuals under 16. Minors must obtain parental consent before using our app, coaching, or e-commerce services. We do not knowingly collect data from children without consent.

If you believe a minor has provided us with personal information, contact us to request removal.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in services, regulatory requirements, or security practices. When we make significant changes, we will:

Post the updated Privacy Policy on this page.
Update the “Last Updated” date.

Continued use of our services after changes constitutes acceptance of the revised terms.

9. Contact Information

For any privacy-related inquiries, concerns, or data access requests, contact us at:

Email: [email protected]
Contact Page: https://www.endomondo.com/contact

If you are an EU resident, you also have the right to file a complaint with your local Data Protection Authority (DPA) regarding GDPR compliance.